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Customer Care & Sales team: 0330 880 3600 - 9am – 5pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.

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Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm.
Sun 10am - 3pm
(Calls may be monitored or recorded)

Contact details can be found in your policy documentation

Available 24 hours a day, every day

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If you cannot find the answer to your question, please get in touch. Our contact details can be found on our Contact Us page.