Customer Care & Sales team: 0330 880 3600 - 9am – 5pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm.
Sun 10am - 3pm
(Calls may be monitored or recorded)
Contact details can be found in your policy documentation
Available 24 hours a day, every day
Official Name: Republic of Uganda
Official Languages: English, Luganda
Spoken Languages: Swahili, Southern Luo, Runyankore, Runyoro, Kinyarwanda, Ateso, Lumasaba, Lusoga, Samia
Independence: (from the UK) 9 October 1962
Population: 37,873,253 (estimate)
Currency: Ugandan shilling
Time Zone: EAT
Get travel insurance to Uganda from Direct Travel Insurance. We offer low cost and high quality travel insurance to Uganda and most of the world.
Uganda is a landlocked country in East Africa. It is bordered by Kenya, South Sudan, the Democratic Republic of the Congo, Rwanda, and Tanzania. The capital city, Kampala, is in the south of the country, and is the largest city in Uganda.
Kampala has a tropical rainforest climate, with two annual wet seasons; August to December, and February to June. Temperatures remain around the mid-twenties throughout the year, with average high temperatures of 29 degrees in February, and average low of around 17 degrees in July and August.
British nationals will need a visa to enter Uganda. These are available from the Ugandan High Commission in London, or at Entebbe airport on arrival into Uganda. You will need to pay for your visa in US dollars. Visas are usually granted for between two weeks and three months. Your passport should be valid for a minimum of six months from the date of entry into Uganda. When travelling in Uganda, you should carry a copy of the personal details page of your passport with you at all times, as you may be stopped and asked for ID by officials.
You are advised to visit your GP four to six weeks before you travel to Uganda, in order to ensure that any recommended vaccinations are up to date. Medical facilities in Uganda are limited, and evacuation by air ambulance may be necessary in the case of a serious illness or accident.
The Foreign and Commonwealth Office advise against travel to some areas of Uganda, though this information may change at any time. Please check for update on the FCO site here https://www.gov.uk/foreign-travel-advice/uganda, before you travel. Direct Travel Insurance are not able to offer cover for travel to any area or country which the FCO have advised against.