Should you wish to make amendments to your policy, why not visit our Client Zone? Here you can make certain policy amendments and view altered policy documents instantly.
Customer Services:
Tel: 0330 880 3600
Direct Travel Insurance
Digital House
Threshelfords Business Park
Inworth Road
Feering
Essex
CO5 9SE
| Claims Number | Emergency Assistance Company | Emergency Assistance Number | |
| AllSafe | +44 (0) 203 829 6761 | Emergency Assistance Facilities | +44 (0) 203 829 6745 |
| AllSafe: For sales prior to 1st Dec 2017 | +44 (0) 208 667 1600 | Under Emergency Assistance Mayday Assistance Ltd | +44 (0) 1273 624661 |
| AllSafe: For sales prior to 6th June 2016 | 0208 865 3456 | Intana | 208 865 3457 |
| Direct2Insure | 020 8865 3136 | Emergency Assistance Service | 0208 865 3137 |
| Direct Travel | 01702 553 443 | Medical Emergency Assistance Company | 0203472 2388 |
| Direct Travel: For sales prior to 1st August 2017 | 0207 743 8346 | Medical Emergency Assistance Company | 0207 743 8348 |
| Fish | 0800 923 4213 | Zurich Assist | 01242 218 999 |
| Fit4Travel | 0208 865 3102 | Intana | 0208 865 3101 |
| Flexicover | 0203 824 0716 | Emergency Assistance Facilities | 0203 824 0715 |
| Flexicover: For sales prior to 1st January 2017 | 0330 400 1416 | Medical Assistance Helpline | 0203 362 2446 |
| Free Spirit | 0239 241 9879 | Emergency Assistance Service | +44 (0) 203 829 6745 |
| Go Insure | 0203 829 6761 | Emergency Assistance Facilities | 0203 829 6745 |
| Holiday Insurance.com | 0203 829 6761 | Emergency Assistance Facilities | 0203 829 6745 |
| Spectrum | 0203 824 0716 | Emergency Assistance Facilities | 0203 824 0715 |
| Spectrum: For sales prior to 1st January 2017 | 0330 400 1416 | Medical Assistance Helpline | 0203 362 2446 |
| Top Dog | 0203 824 0716 | Emergency Assistance Facilities | 0203 824 0715 |
| Top Dog: For sales prior to 1st January 2017 | 0330 400 1416 | Medical Assistance Helpline | 0203 362 2446 |
| Fit2Travel | 0203 829 6761 | Emergency Assistance Facilities | 0203 829 6745 |
Policies purchased from 5 September 2018
You must notify:
Tel: 0344 856 2181
Policies purchased prior to 19 June 2018
You must notify:
Tel : 01285 626020
Need help with new policies?
UK Customer Services0330 880 3600
Open Mon - Fri 8.30am - 6pm.
Sat 8.30am - 4pm.
Sun 10am - 3pm.
(Calls may be monitored or recorded)
Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day
Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
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