We have compiled a list of questions that are frequently asked by our customers.
If you have a query about Direct Travel Insurance, our policies, or your cover hopefully you can find the answer here.
Frequently asked questions from Direct Travel Insurance
If you cannot find the answer to your question, please get in touch. Our contact details can be found on our Contact Us page.
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.