We've put together a list of questions which are frequently asked by our customers.
If you have any queries about your cover, our product, or our company, you'll hopefully be able to find the answers here.
Search our categories here:
If you cannot find the answer to your question, please get in touch.
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Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Clear4Travel (White Horse) - 01733 224 357
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.