Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.

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  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
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  10. Wintersports/Ski

Payment

Please see below for common queries regarding renewals and payment.
  1. What happens when my Annual Multi trip policy is due to expire?
  2. What is VeriSign? What does the VeriSign Trust Seal mean?
  3. Do you include IPT in the prices shown?
  4. What is a CVV number?
  5. If I don't receive my policy documents, what do I do?
  6. Can you offer a discount, as I have been with you for years?

If you have further queries, please contact us on 0330 880 3600, where one of our team will be happy to help.

  1. Quick Links

  2. Country Guides
  3. How to Claim
  4. Pre-Existing Medical Conditions
  5. Policy Wordings
  6. FCO Travel Advice
  7. Email us
  8. FAQs

Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day

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We collect and use your personal information according to our Privacy Policy. Please refer to your Policy Wording for full Terms and Conditions of the insurance purchased. If you have any questions please visit the FAQ page or Contact Us.

Direct Travel Insurance is a trading name of Brokersure Ltd who are authorised and regulated by the Financial Conduct Authority FCA No. 501719

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