Payment

Please see below for common queries regarding renewals and payment.
  1. What happens when my Annual Multi trip policy is due to expire?
  2. What is VeriSign? What does the VeriSign Trust Seal mean?
  3. Do you include IPT in the prices shown?
  4. What is a CVV number?
  5. If I don't receive my policy documents, what do I do?
  6. Can you offer a discount, as I have been with you for years?

If you have further queries, please contact us on 0330 880 3600, where one of our team will be happy to help.

  1. Quick Links

  2. Country Guides
  3. How to Claim
  4. Pre-Existing Medical Conditions
  5. Policy Wordings
  6. FCO Travel Advice
  7. Email us
  8. FAQs

Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day

It's important to know.
Our products are available for UK residents only.
You must be 18 years or over to purchase a policy.
Upper age limits may apply, depending on the product selected.

Our insurance policies do not cover undisclosed pre-existing medical conditions, or travel to or through countries where the Foreign Office has warned against all but essential travel. Other exclusions and conditions may apply so please check the Policy Wording for details.

Contact Us | Manage Your Policy | Help & Support | Make a Claim |
  1. SINGLE TRIP INSURANCE
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  3. MORE INSURANCE
    1. SKI & WINTER SPORTS INSURANCE
    2. Backpacker Insurance
    3. CRUISE INSURANCE
    4. UK DAY & BREAK COVER
    5. NATURAL DISASTER COVER
    6. FAMILY TRAVEL INSURANCE
    7. MEDICAL CONDITIONS
    8. GADGET INSURANCE
    9. CAR HIRE EXCESS INSURANCE
  4. COMMUNITY
    1. TRAVEL GUIDES
    2. TRAVEL ADVICE
    3. COUNTRY GUIDES
    4. SKI GUIDES
    5. BLOG
    6. LATEST TRAVEL NEWS
    7. INFOGRAPHICS
    8. LATEST FCO UPDATES
  5. Existing Customers
    1. Contact Us
    2. Make a Claim
    3. Expired Policies
    4. Policy Documents
    5. FAQ's

Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

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