Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

What is an OTP?

OTP stands for One-Time Password. It's a security measure used to authenticate your purchase and make sure that you're the one making the purchase.

The OTP is a temporary code sent via text or email using the details you have input during the quote. It can only be used once, and then it expires.

Related FAQs

  1. Is IPT included in the price?
  2. What is a CVV number?
  3. Can you offer a loyalty discount?

Need help?

UK Customer Services

0330 880 3600*

Open Monday to Friday 9:00am to 5pm, Saturday 8:30am to 4pm and closed Sundays

Emergency Medical Assistance

Please refer to your Policy Wording

*Calls are recorded for training and monitoring purposes.