Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.
For commonly-asked questions around cover for sports and activities, please see below. Many sports and activities are covered as standard on policies offered through Direct Travel Insurance.
We will cover most sports and activities under our standard policy, however if you intend to participate in any sports and activities that we have not mentioned in our policy wording, please feel free to contact us.
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day