All of our travel insurance policies offer a 24 hour-a-day, 7 day-a-week medical emergency assistance and repatriation service helpline. Doctors, nurses, and other technical and multilingual support staff are available to provide immediate help and can be contacted from anywhere in the world.
Emergency medical assistance contact phone numbers can be found here.
Your total cover amount will vary depending on the provider you have insured with (eg. Direct Travel has different repatriation cover than Free Spirit). Please make sure that the travel insurance option you choose offers the correct level of medical cover to your needs.
Quick Links
Need help?
UK Customer Services0330 880 3600*
*Calls are recorded for training and monitoring purposes.
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
UK Emergency Assistance
Direct Travel, AllSafe
(Allianz)
01444 465 553
Fit2Travel, Direct2Insure, Clear4Travel
(White Horse)
01733 224 357
Free Spirit (Accelerant)
0208 608 4216
Goodtogo (Red Sands)
01444 465 573
Available 24 hours a day, every day.