Do you have a 24/7 emergency assistance service?
Travel insurance policies available through Direct Travel can include access to a 24-hour emergency medical assistance service. The provider and contact details are shown in your policy documents.
If you need emergency medical assistance while travelling, use the telephone number shown in your policy documents. Emergency assistance arrangements vary by policy and provider.
Related FAQs
- Policy Wordings
- Do you have a pre-travel helpline?
- Why buy my travel insurance from you?
- Direct Travel Insurance: Terms and Conditions
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UK Customer Services0330 880 3600*
Open Monday to Friday 9:00am to 5pm, Saturday 8:30am to 4pm and closed Sundays
Emergency Medical AssistancePlease refer to your Policy Wording
*Calls are recorded for training and monitoring purposes.
