Do you need emergency medical assistance?

All of our travel insurance policies offer a 24-hour medical emergency and repatriation service but being a comparison website the total cover amounts on these can vary quite heavily. Please make sure that you consider the amount of cover and that the travel insurance option you choose does offer the correct level of medical cover for your needs.

Doctors, nurses and other technical and multi-lingual support staff are on call 24 hours a day throughout the year to assist in the event of a medical emergency. They provide immediate help and can be contacted by telephone from anywhere in the world. Please see your policy wording for all contact details as these change based on the individual insurance underwriter.



Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 4pm.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day

It's important to know.

Our insurance policies do not cover undisclosed pre-existing medical conditions, or travel to or through countries where the Foreign Office has warned against all but essential travel. Other exclusions and conditions may apply so please check the Policy Wording for details.