Do you have a 24/7 emergency assistance service?

All of our travel insurance policies offer a 24 hour-a-day, 7 day-a-week medical emergency assistance and repatriation service helpline. Doctors, nurses, and other technical and multilingual support staff are available to provide immediate help and can be contacted from anywhere in the world.

Emergency medical assistance contact phone numbers can be found here.

Your total cover amount will vary depending on the provider you have insured with (eg. Direct Travel has different repatriation cover than Free Spirit). Please make sure that the travel insurance option you choose offers the correct level of medical cover to your needs.

Related FAQs

1. Direct Travel Insurance: Terms and Conditions
2. Do you have a pre-travel helpline?
3. Policy Wordings
4. How do I make a claim?
5. Why buy my travel insurance from you?