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Health & Medical

  1. Do you cover pre-existing medical conditions?
  2. What is a pre-existing medical condition?
  3. What is a medical screening?
  4. What happens if I'm on a waiting list?
  5. Do I need to let you know if my health has changed since purchase?
  6. Can I exclude some, or all, of my medical conditions?
  7. What happens if I don't declare my medical conditions?
  8. Can I get insurance if I'm pregnant?
  9. Will you cover me if I'm going abroad for treatment/surgery?
  10. Do I need to declare depression or anxiety?
  11. If my insurance is refused due to my pre-existing medical condition, can I still take out travel insurance?
  12. What do you mean by 'have you ever' in the medical declaration?
  13. What information will I need if I call for emergency medical assistance?
  14. Am I covered for an air ambulance?
  15. Do your policies cover emergency dental treatment?

Find out more about travel insurance for pre-existing medical conditions.

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  5. Pre-Existing Medical Conditions
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Need help?

UK Customer Services

0330 880 3600*

Open Monday to Friday 9:00am to 5pm, Saturday 8:30am to 4pm and closed Sundays

Emergency Medical Assistance

Please refer to your Policy Wording

*Calls are recorded for training and monitoring purposes.