Policy Types & Cover

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Policy types

1. What is a Single Trip?
2. What is an Annual Multi-Trip?
3. What is the maximum trip duration?
4. How many days can I be abroad on an annual policy?
5. Is it possible to extend the trip duration on an Annual Multi-Trip policy?
6. Do I need to tell you each time I travel on an annual policy?
7. Do the Annual Multi-Trip policies cover UK travel?
8. Can we be insured as a couple on the same annual policy?
9. Can I include my grandchildren on my Annual Multi-Trip policy?
10. Can I upgrade my European annual policy to Worldwide?
11. I'll be on holiday when my Annual Multi-Trip policy expires. What do I do?

What the cover includes

1. Is the cover per person or per policy?
2. Is there an excess?
3. What is an excess?
4. What does exclusion mean?
5. What is the single article limit?
6. Can I increase the personal possessions limit?
7. Do you have a 24/7 emergency assistance service?
8. What is covered under Hospital Benefit?
9. Am I covered if my passport or travel documents are lost or stolen abroad?
10. Is there any cover for pet care on your policies?
11. Am I covered if I get injured while intoxicated?

Changing or cancelling your policy

1. How do I change my travel destination after purchase?
2. Can I extend my policy from abroad?
3. How do I cancel my policy?
4. Can I take out a policy on behalf of someone else?
5. Can I add someone to my policy after I've bought it?
6. Can I remove someone from my policy after I've bought it?

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