Our online screening process means you can declare most medical conditions easily and quickly.
Advanced medical declaration
Emergency medical assistance available 24 hours a day, 7 days a weekGet a Quote
Cover levels up to £10m for medical treatment.
Cover for most pre-existing
Pre-existing medical conditions can make it difficult to get a travel insurance policy. At Direct Travel Insurance, we're able to provide cover for thousands of medical conditions, both historical and current , including:
Don’t worry if your condition is not listed above. We provide cover for many more conditions...
* Please note the cover available will vary, depending on individual medical screenings.
If you are currently prescribed medication for a condition or have consulted a hospital specialist within the last 12 months, don’t worry, we still cover most conditions. Please note, additional premium may be required dependent on the severity of the condition. To find out if we can cover your medical condition simply enter your trip details and proceed through the quote process. You will be able to look up any medical condition and find out if we cover it with our online medical screening process.
If you do not declare a pre-existing medical condition, or other condition which falls within the medical declaration, you will not be covered to make a claim under any section of your policy. To make sure that you are appropriately covered and can make a claim if needs be, please make sure you are completing the medical section honestly and accurately for each traveller on the policy. If you have any queries, or need clarification on anything, please call out customer contact team on 0330 880 3601.
You may be able to obtain an alternative travel insurance policy by contacting:
British Insurance Brokers Association
Tel: 0370 950 1790 (lines open Mon-Fri, 9am-5pm)
Website: Find Insurance - BIBA
The Money Advice Service
Tel: 0800 138 7777
Website: Travel Insurance Directory | MoneyHelper
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.
What our customers say: