What is a medical screening?

A ‘medical screening’ is the process by which we declare your medical conditions. You will input your diagnosis, and the screening system brings up a series of questions in relation to this condition. Once you have done this for all the travellers that need pre-existing medical conditions covered, you have completed the medical screening process.

After this, a panel of quotes will be presented to you, and it’s up to you to decide which one covers your travels best.

If we cannot cover your medical condition, or if there are complications surrounding it, a quotation will not be offered and you will be asked to contact the customer care team. From here, we can help with your queries.

Related FAQs

1. What is a pre-existing medical condition?
2. Do you insure people with pre-existing medical conditions?
3. What does exclusion mean?
4. Am I insured to travel if I'm pregnant?
5. Can I take out insurance if I am currently under investigation for an illness?
6. Should I notify you if my medical conditions have changed since taking out my policy with you?
7. If my insurance is refused due to my pre-existing medical condition, can I still take out travel insurance?
8. Do I need to declare depression or anxiety?
9. Do I have to pay my medical bills abroad?
10. Am I able to exclude cover for medical conditions?