Customer Care & Sales team: 0330 880 3600 - 9am – 5pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.
Policies for Your Needs
Always Here to Help
Easy Claims Process
Single Trip & Annual Multi-Trip Cover Options
We are pleased to advise that we are still offering Travel Insurance during these unprecedented times.
However if you are travelling against advice outlined by the FCO https://www.gov.uk/foreign-travel-advice you will not be able to make a claim.
Please ensure that your chosen destination is one that is permitted for non-essential travel.
From 00:01 on 17 March 2020, our policies will no longer provide cover for claims directly or indirectly related to a pandemic and/or epidemic, notably at this time Coronavirus (COVID-19) including any related and/or similar condition(s) howsoever called or any mutation of these.
This policy will also not provide cover for claims relating to the fear or threat of a pandemic and/or epidemic, including but not limited to Coronavirus (COVID-19) including any related and/or similar condition(s) howsoever called or any mutation of these.
This general exclusion applies to all sections of cover with the exception of Medical and other Expenses outside of the United Kingdom, as long as, prior to your trip commencing, the Foreign and Commonwealth Office had NOT advised against all (but essential) travel to your intended destination.
Trusted by over 300,000 travellers every year
Polices for your needs Over 15 different schemes and policy levels of cover to suit all budgets and needs. Plus customise your holiday cover with extras such as winter sports.
Medical cover available We can provide cover for most disclosed pre-existing medical conditions using our online medical screening system.
Always here to help Whenever you need us, all our providers are UK based 24/7 holiday emergency helpline are always there to help.
Claiming made easy With UK based assistance and claim teams - please see details of all numbers and email for individual insurers.
And the benefits don't stop there. Read more
Direct Travel Insurance provides insurance you can buy instantly and easily online. You can choose from a selection of cover to best suit your budget and personalise some of the options to make sure that your cover is worth what you pay for.
Looking for cheap travel insurance? We have a choice of budget covers and with options to customise your quote, you can purchase insurance on a tight budget. Prefer more comprehensive insurance? Travellers with advanced needs can choose one of our Premier or Premier plus policies in order to get increased protection in their holiday insurance.
Should you need to make a claim, our insurers dedicated claims team will be helping you through the process. Our UK based claims advisors have a trusted reputation for helping customers claim successfully after their trip and getting claims paid. All our holiday insurance policies are underwritten through the UK and provide a global insurance expert serving customers in more than 130 countries and jurisdictions.
Our products are available for UK residents only.
You must be 18 years or over to purchase a policy.
Upper age limits may apply, depending on the product selected.
Our insurance policies do not cover undisclosed pre-existing medical conditions or countries where the Foreign Office has warned against all but essential travel. Other exclusions and conditions may apply so please check the Policy Wording for details.
We provide different levels of cover to suit your needs. With easy to understand policies, UK based 24/7 assistance and a simple claims process, you can be assured choice of cover that's there for you when you need it.
Having provided travel insurance for over 27 years our customers have told us what they want. So whenever you need us, our UK based team are always here to help, before, during and after your trip. And with many great benefits you can relax and focus on enjoying your travels. All our policies are underwritten through the UK.