Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.
As we are a specialist Medical travel insurance website, all Medical conditions must be declared at the time of purchase. We offer an easy Medical screening facility to enable you to screen and fully cover your Medical conditions. We are unable to exclude any or all of your Medical conditions from cover.If you are unsure of what your need to declare please refer to your Policy wording for full terms and conditions or alternatively call our Customer Service team on 0330 880 3600.
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day