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Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.

  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Wintersports/Ski

Am I able to exclude cover for any or all of my Medical conditions?

As we are a specialist Medical travel insurance website, all Medical conditions must be declared at the time of purchase. We offer an easy Medical screening facility to enable you to screen and fully cover your Medical conditions. We are unable to exclude any or all of your Medical conditions from cover.If you are unsure of what your need to declare please refer to your Policy wording for full terms and conditions or alternatively call our Customer Service team on 0330 880 3600.

Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day