Do you cover pre-existing medical conditions?
Yes, our policies are designed to cover pre-existing medical conditions that are declared to us at the time of quotation/policy purchase. This includes cover for emergency medical expenses, as well as cancellation, curtailment etc.
For more information, see our FAQ: What is a pre-existing medical condition?
Related FAQs
- What is a pre-existing medical condition?
- What is a medical screening?
- What happens if I'm on a waiting list?
- Do I need to let you know if my health has changed since purchase?
- Can I exclude some, or all, of my medical conditions?
- What happens if I don't declare my medical conditions?
- Can I get insurance if I'm pregnant?
- Will you cover me if I'm going abroad for treatment/surgery?
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Quick Links
- Country Guides
- How to Claim
- Pre-Existing Medical Conditions
- Policy Wordings
- FCDO Travel Advice
- Email us
- FAQs
Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 9:00am to 5pm, Saturday 8:30am to 4pm and closed Sundays
Emergency Medical AssistanceDirect Travel / AllSafe (Allianz)
01444 465 553
Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501
Goodtogo (Red Sands)
01444 465 553
OK To Travel (Starr)
02922 401 963
*Calls are recorded and may be monitored.
