Here you’ll find information about Direct Travel Insurance - who we are, what we do, and how we work. You can review our Terms & Conditions, find Claims line information, look over historical Policy Wordings, and find answers to many different questions.
If there’s anything you can’t find or would like to talk about more, give our UK-based contact centre a ring on 0330 880 3600.
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.