Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. Categories
  2. Policy Types & Cover
  3. Age Limits & Definitions
  4. Destinations & Regions
  5. Health & Medical
  6. Sports & Activities
  7. Winter Sports
  8. Cruise Cover
  9. General Queries
  10. Payment
  11. Company Information
  12. Product Information
  13. Gadget

Company Information


Here you’ll find information about Direct Travel Insurance - who we are, what we do, and how we work. If there’s anything you can’t find or would like to talk about, give our UK-based contact centre a ring on 0330 880 3600.

  1. Policy Wordings
  2. Do you have a pre-travel helpline?
  3. Do you have an emergency medical assistance helpline?
  4. Why buy my travel insurance from you?
  5. Direct Travel Insurance: Terms and Conditions

Need help?

UK Customer Services

0330 880 3600*

Opening hours:
Monday - Friday
9am - 6.00pm
Saturday
8.30am - 4.00pm

Emergency Medical Assistance

Direct Travel / AllSafe (Allianz)
01444 465 553


Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501


Goodtogo (Red Sands)
01444 465 553


OK To Travel (Starr)
02922 401 963

*Calls are recorded and may be monitored.