Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. TRAVEL INSURANCE
    1. SINGLE TRIP INSURANCE
    2. ANNUAL TRAVEL INSURANCE
    3. BACKPACKER INSURANCE
  2. COVID-19 ENHANCED COVER
  3. More Options
    1. SKI & WINTER SPORTS INSURANCE
    2. CRUISE TRAVEL INSURANCE
    3. UK DAY & BREAK COVER
    4. NATURAL DISASTER COVER
    5. FAMILY TRAVEL INSURANCE
    6. MEDICAL CONDITIONS
    7. ACTIVITIES
    8. GADGET INSURANCE
    9. CAR HIRE EXCESS INSURANCE
  4. Help & Advice
    1. TRAVEL GUIDES
    2. COUNTRY GUIDES
    3. SKI GUIDES
    4. BLOG
    5. LATEST TRAVEL NEWS
    6. INFOGRAPHICS
    7. Help & Support
    8. LATEST FCDO UPDATES
    9. MAPS DIRECTORY
  5. Existing Customers
    1. Contact Us
    2. Manage Your Policy
    3. Make a Claim
    4. Expired Policies
    5. Policy Documents
    6. FAQ's
  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Winter Sports/Ski
  11. Cruise
  12. Gadget

Company Information

Here you’ll find information about Direct Travel Insurance - who we are, what we do, and how we work. You can review our Terms & Conditions, find Claims line information, look over historical Policy Wordings, and find answers to many different questions.

If there’s anything you can’t find or would like to talk about, give our UK-based contact centre a ring on 0330 880 3600.

  1. Direct Travel Insurance: Terms and Conditions
  2. Do you have an emergency medical assistance helpline?
  3. Do you have a pre-travel helpline?
  4. Policy Wordings
  5. How do I make a claim?
  6. Why buy my travel insurance from you?

  1. Quick Links

  2. Country Guides
  3. How to Claim
  4. Pre-Existing Medical Conditions
  5. Policy Wordings
  6. FCDO Travel Advice
  7. Email us
  8. FAQs

Need help?

UK Customer Services0330 880 3600*

Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

*Calls are recorded for training and monitoring purposes.

UK Emergency Assistance

Direct Travel (Allianz) - 01444 465 553 

AllSafe (Allianz) - 01444 465 553

Fit2Travel (Arch) - 01243 621 501

Freespirit (Canopius) - 0203 819 7170

Goodtogo (Red Sands) - 01444 465 573

Available 24 hours a day, every day.

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Policy documents

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We collect and use your personal information according to our Privacy Policy. Please refer to your Policy Wording for full Terms and Conditions of the insurance purchased. If you have any questions please visit the FAQ page or Contact Us.

Direct Travel Insurance is a trading name of Brokersure Ltd who are authorised and regulated by the Financial Conduct Authority FCA No. 501719

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