If you would like to speak to someone about your insurance before you travel, please contact us using any of the following avenues:
Call - 0300 880 3600
Email - email@example.com
Write to -
Threshelfords Business Park,
For travel queries, you might find the following links useful:
The World Health Organisation (WHO) - www.who.int/en
The Foreign, Commonwealth, and Development Office (FCDO) - www.gov.uk/foreign-travel-advice
Travel Aware - www.travelaware.campaign.gov.uk
The National Health Service - www.nhs.uk/using-the-nhs/healthcare-abroad/
For specific queries relating to your holiday destination or transport, you may also wish to get in touch with your tour operator and/or transport provider. It can also be useful to research the travel requirements or restrictions at your destination.
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.