A ‘couple’ is defined as a two person relationship where the travellers have been cohabiting for at least 6 months (or 12 months for policies underwritten by Allianz). This is regardless of gender or sexual identity.
We can offer Single Trip policies, Annual Multi-Trip policies, and Backpacker or Longstay policies for couples. You will need to select 'Couple' at the quote stage to make sure you are insured as such.
Where cohabitation is solely for the purpose of sharing accommodation, we can only offer policies on an 'Individual' or 'Group' basis.
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.