Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.
Our policies do not include cover for terrorism, however should you be injured in a terror attack whilst abroad, all of our policies offer emergency medical and repatriation cover as standard.
Please refer to your policy wording for full terms and conditions or alternatively please call our Customer Service team on 0330 380 3600 who will be happy to assist.
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day