Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.
Our policies do not include cover for terrorism, however should you be injured in a terror attack whilst abroad, all of our policies offer emergency medical and repatriation cover as standard.
Please refer to your policy wording for full terms and conditions or alternatively please call our Customer Service team on 0330 380 3600 who will be happy to assist.
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day