As of May 2024, our policies no longer provide cover for Scheduled Airline Failure or End Supplier Failure.
For policies purchased prior to the 1st April 2024, please check the appropriate Policy Wording.
If you would like to view further information on airlines which have filed for insolvency, or insolvency protection, please visit:
International Passenger Protection Limited - www.ipplondon.co.uk/airline-news.asp
The UK Civil Aviation Authority - https://www.caa.co.uk/newsroom/news/?tag=Airlines
Quick Links
Need help?
UK Customer Services
0330 880 3600*
*Calls are recorded for training and monitoring purposes.
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
UK Emergency Assistance
Direct Travel, AllSafe
(Allianz)
01444 465 553
Fit2Travel, Direct2Insure, Clear4Travel
(White Horse)
01733 224 357
Free Spirit (Accelerant)
0208 608 4216
Goodtogo (Red Sands)
01444 465 573
Available 24 hours a day, every day.