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Scheduled Airline Failure

As of 1st April 2024, Direct Travel, AllSafe, and Fit2Travel no longer provide cover for Scheduled Airline Failure or End Supplier Failure.

For policies purchased prior to the 1st April 2024, please see below:

Scheduled Airline Failure and End Supplier Failure are included across some of our policies.

The following policies provide cover for Scheduled Airline Failure:
AllSafe Standard Plus- up to £1,500
AllSafePremier - up to £1,500
AllSafePremier Plus - up to £1,500
Direct Travel Standard - up to £1,500

The following policies provide cover for End Supplier Failure (which includes Scheduled Airline Failure):
Direct Travel Premier - up to £1,500
Direct Travel Premier Plus - up to £1,500
Fit2Travel Gold - up to £2,500
Fit2Travel Platinum - up to £5,000

Scheduled Airline Failure and End Supplier Failure cover is provided by International Passenger Protection Limited and underwritten by Liberty Mutual Insurance Europe SE. Under these sections, the maximum benefit would be paid to each insured person named on the invoice for irrecoverable sums paid prior to financial failure, or in the event of insolvency after departure, the additional costs incurred by you to return home.

Please note, this cover is not applicable to the financial failure of any travel agent, tour organiser, booking agent or consolidator with whom you have booked travel or accommodation.

If you would like to view further information on airlines which have filed for insolvency, or insolvency protection, please visit:

International Passenger Protection Limited -
The UK Civil Aviation Authority -

Related FAQs

  1. How do I make a claim in the event of poor weather?
  2. Am I covered for disruption due to natural disasters?
  3. Am I covered for travel disruption caused by the Icelandic volcanic ash incident?
  4. Am I covered to drive abroad?
  5. Can I cancel my policy if it does not meet my needs?
  6. Can I extend an individual trip policy from abroad?
  7. Can I increase the personal possessions limit?
  8. Can my family travel independently on an annual policy?
  9. Can we be insured as a couple on the same annual policy?
  10. Do you cover cruises?
  11. Do you provide cover for Scheduled Airline Failure?
  12. How do I get adequate liability cover for driving in USA?
  13. How do you define UK resident?
  14. How many days can I be abroad on an annual policy?
  15. How much are my golf clubs insured for?
  16. Is it possible to extend the trip limit on the annual policies?
  17. Is the cover per person or per policy?
  18. Is there an excess?
  19. Should I contact you each time I travel on my annual policy?
  20. What is the EHIC?
  21. Should I take an EHIC card?
  22. What does a single or individual trip mean?
  23. What if my Travel Agent is forcing me to take their insurance?
  24. What if my travel plans are affected by extreme weather conditions?
  25. What if the staff from the airline I am travelling with go on strike or threaten industrial action?
  26. What is the single article limit?
  27. Can I cover my gadgets whilst abroad?
  28. When is travel insurance necessary?
  29. When does travel insurance need to be purchased?
  30. Am I covered if there were to be a terror related attack?

Need help?

UK Customer Services0330 880 3600*

Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

*Calls are recorded for training and monitoring purposes.

UK Emergency Assistance

Direct Travel (Allianz) - 01444 465 553 

AllSafe (Allianz) - 01444 465 553

Fit2Travel (Arch) - 01243 621 501

Freespirit (Canopius) - 0203 819 7170

Goodtogo (Red Sands) - 01444 465 573

Available 24 hours a day, every day.