Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.
EHIC stands for European Health Insurance Card. They are free and can only be used within the EU. The card will entitle you to free or discounted medical treatment as if you were a resident of that country. In some cases, if you use your EHIC card, certain insurers may waive the excess on your travel insurance.
You will need a separate card for each member of your family. Check that your card has not expired before travelling as they are valid for 5 years. You can apply from the official government website at www.nhs.uk/ehic, or if you prefer you can call the NHS on 0300 330 1350 and order from here.
You will still need to purchase travel insurance as the EHIC does not replace or provide an alternative. It will not cover any private medical healthcare or costs such as, being flown back to the UK, mountain rescue in ski resorts, or lost or stolen property. Please be aware the EHIC card is not valid on cruises.
We hope the above information is useful
For all the latest travel advice please visit the Foreign and Commonwealth Office travel aware website which provides more helpful hints and tips for travelling safely abroad:www.gov.uk/travelaware.
Use our simple to use quote engine to obtain a quick and easy travel insurance quote
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day