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Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.

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Can my family travel independently on an annual policy?

Each individual adult will be covered to travel alone on the annual policy. As long as children are accompanied by a responsible adult at all times, they can travel independently of others named on an annual policy..

Children do not have to be travelling with an adult on the same policy, however, they must be accompanied by an adult at all times. We are unable to offer cover for unaccompanied children to travel.

Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
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UK Emergency AssistanceContact details can be found in your policy documentation

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