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Currently, our policies are not able to offer cover for disruption caused by volcanic ash clouds.
In 2010, eruptions from the Eyjafjallajökull volcano in Iceland caused safety concerns with regard to aircraft flying through the ash cloud. Airspace was closed for a period of time, causing disruption to travel in Europe.
In 2011, an eruption at Grimsvötn caused some disruption due to volcanic ash, but the ash cleared much more quickly than at Eyjafjallajökull.
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UK Customer Services0330 880 3600
Open 8:30am-6pm on Mon to Fri, 8:30am-4pm on Sat. Closed Sunday.
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UK Emergency AssistanceContact details can be found in your policy documentation
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