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Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.

  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Wintersports/Ski

What does a single or individual trip mean?

These terms are used to describe a holiday or trip which begins when you leave your home and ends when you get back to your home, as opposed to an annual or multi-trip policy, which covers more than one trip during the cover period.

A "single" or "individual" trip policy finishes when you arrive back to your home. Any additional holiday or trip which begins after you get back will not be covered by this type of policy.

Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day