Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.
These terms are used to describe a holiday or trip which begins when you leave your home and ends when you get back to your home, as opposed to an annual or multi-trip policy, which covers more than one trip during the cover period.
A "single" or "individual" trip policy finishes when you arrive back to your home. Any additional holiday or trip which begins after you get back will not be covered by this type of policy.
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Need help?
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day
