Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. TRAVEL INSURANCE
    1. SINGLE TRIP INSURANCE
    2. ANNUAL TRAVEL INSURANCE
    3. BACKPACKER INSURANCE
  2. COVID-19 ENHANCED COVER
  3. More Options
    1. SKI & WINTER SPORTS INSURANCE
    2. CRUISE TRAVEL INSURANCE
    3. UK DAY & BREAK COVER
    4. NATURAL DISASTER COVER
    5. FAMILY TRAVEL INSURANCE
    6. MEDICAL CONDITIONS
    7. ACTIVITIES
    8. GADGET INSURANCE
    9. CAR HIRE EXCESS INSURANCE
  4. Help & Advice
    1. TRAVEL GUIDES
    2. COUNTRY GUIDES
    3. SKI GUIDES
    4. BLOG
    5. LATEST TRAVEL NEWS
    6. INFOGRAPHICS
    7. Help & Support
    8. LATEST FCDO UPDATES
    9. MAPS DIRECTORY
  5. Existing Customers
    1. Contact Us
    2. Manage Your Policy
    3. Make a Claim
    4. Expired Policies
    5. Policy Documents
    6. FAQ's
  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Wintersports/Ski

If my insurance is refused due to my pre-existing medical condition, can I still take out travel insurance?

Related FAQs

  1. What is a pre-existing medical condition?
  2. Do you insure people with pre-existing medical conditions?
  3. What does exclusion mean?
  4. Am I insured to travel if I'm pregnant?
  5. Can I take out insurance if I am currently under investigation for an illness?
  6. Should I notify you if my medical conditions have changed since taking out my policy with you?
  7. Do I need to declare depression or anxiety?
  8. Do I have to pay my medical bills abroad?
  9. What is a medical screening?
  10. Am I able to exclude cover for medical conditions?

  1. Quick Links

  2. Country Guides
  3. How to Claim
  4. Pre-Existing Medical Conditions
  5. Policy Wordings
  6. FCDO Travel Advice
  7. Email us
  8. FAQs

Need help?

UK Customer Services0330 880 3600

Open Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day

Get travel insurance

Single trip travel insurance Annual multi-trip travel insurance Pre-existing medical conditions Compare travel insurance

Policy documents

Community

Country guides FAQ Infographics News FCDO travel advice

Contact Us

Customer Services Emergency assistance Expired Policies Make a claim Make a complaint

Subscribe to our newsletter

For discounts, competitions, news, tips & more.

Copyright © Brokersure Ltd 2024. All rights reserved.


We collect and use your personal information according to our Privacy Policy. Please refer to your Policy Wording for full Terms and Conditions of the insurance purchased. If you have any questions please visit the FAQ page or Contact Us.

Direct Travel Insurance is a trading name of Brokersure Ltd who are authorised and regulated by the Financial Conduct Authority FCA No. 501719

Terms Of Business | Privacy Policy | Contact