Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

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What is a CVV number?

CVV stands for Card Verification Value, and is an anti-fraud feature to help verify that you are in possession of your payment card. The CVV is a 3-digit number, which can be found on the signature strip on the back of your card.

Or, if you use American Express, this is a 4-digit number located on the front of your card, to the right hand side, above the long card number.

Related FAQs

  1. What happens when my Annual Multi-Trip policy is due to expire?
  2. What is the VeriSign Trust Seal?
  3. Is IPT included in the price?
  4. What do I do if I don't get my policy documents?
  5. Can you offer a discount, as I have been with you for years?

Need help?

UK Customer Services0330 880 3600*

Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

*Calls are recorded for training and monitoring purposes.

UK Emergency Assistance

Direct Travel (Allianz) - 01444 465 553 

AllSafe (Allianz) - 01444 465 553

Fit2Travel (Arch) - 01243 621 501

Freespirit (Canopius) - 0203 819 7170

Goodtogo (Red Sands) - 01444 465 573

Available 24 hours a day, every day.