Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

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  2. Age Limits and Age Group Definitions
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Can you offer a discount, as I have been with you for years?

We can confirm that if you purchase a policy directly through us online, a 15% discount is applied to your total premium. We also periodically send out discount codes to policyholders who have opted into receiving marketing emails from us.

Presently, we do not offer a loyalty discount.

Related FAQs

  1. What happens when my Annual Multi-Trip policy is due to expire?
  2. What is the VeriSign Trust Seal?
  3. Is IPT included in the price?
  4. What is a CVV number?
  5. What do I do if I don't get my policy documents?

UK Customer Services0330 880 3600*

Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

*Calls are recorded for training and monitoring purposes.

UK Emergency Assistance

Direct Travel (Allianz) - 01444 465 553 

AllSafe (Allianz) - 01444 465 553

Fit2Travel (Arch) - 01243 621 501

Freespirit (Canopius) - 0203 819 7170

Goodtogo (Red Sands) - 01444 465 573

Available 24 hours a day, every day.