Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.
We are unable to offer a discount if you have household contents insurance, but you may have an all-risks household contents policy which covers you for possessions out of the home and/or money on your person.
Some of our insurers which allow the 'Baggage' section to be removed and may reduce the overall premium price. This means you only have to pay for the cover you need and will not be able to claim under this section on your travel policy.
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Need help?
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day
