UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 4pm.
(Calls may be monitored or recorded)
Contact details can be found in your policy documentation
Available 24 hours a day, every day
Region: Asia & Oceania
Full Name: Democratic Republic of Timor-Leste
Capital City: Dili
Language Spoken: Tetum (official),Portuguese (official),Indonesian,English note: there are about 16 indigenous languages; Tetum, Galole, Mambae, and Kemak are spoken by significant numbers of people
Get travel insurance to East Timor from Direct Travel Insurance. We offer low cost and high quality travel insurance to East Timor and most of the world.
8 50 S, 125 55 E
lowest point: Timor Sea, Savu Sea, and Banda Sea 0 m highest point: Foho Tatamailau 2,963 m
total: 228 km border countries: Indonesia 228 km
floods and landslides are common; earthquakes, tsunamis, tropical cyclones
gold, petroleum, natural gas, manganese, marble
arable land: 8.2% permanent crops: 4.57% other: 87.23% (2005)
widespread use of slash and burn agriculture has led to deforestation and soil erosion
A tropical climate with two seasons: the wet monsoon season (November to March) and the dry monsoon season (April to October). During the wet season there are regular heavy downpours. Average annual rainfall is about 8,305 mm (327 in.). The dry season brings about coarse winds. Temperatures hover around 25?C to 30?C (77?F to 86?F ) year-round.
time difference: UTC+9
1,062,777 note: other estimates range as low as 800,000 (July 2006 est.)
0-14 years: 36.3% (male 196,293/female 189,956) 15-64 years: 60.6% (male 328,111/female 315,401) 65 years and over: 3.1% (male 16,072/female 16,944) (2006 est.)
total: 20.8 years male: 20.8 years female: 20.7 years (2006 est.)
2.08% (2006 est.)
26.99 births/1,000 population (2006 est.)
6.24 deaths/1,000 population (2006 est.)
0 migrant(s)/1,000 population (2006 est.)
at birth: 1.05 male(s)/female under 15 years: 1.03 male(s)/female 15-64 years: 1.04 male(s)/female 65 years and over: 0.95 male(s)/female total population: 1.04 male(s)/female (2006 est.)
total population: 66.26 years male: 63.96 years female: 68.67 years (2006 est.)
3.53 children born/woman (2006 est.)
Business meetings in East Timor generally have relaxed dress code with short-sleeved shirts/slacks appropriate for most business meetings. Coats/jackets and ties for men are not worn. More formal attire is suggested if visiting senior East Timorese business and political leaders. English is the prevalent language for business discussions although East Timorese business people also commonly speak Tetum (the local language), Portuguese and Bahasa Indonesia. Business hours for government offices are generally between 9am and 5pm. Most enterprises have somewhat ?flexible? hours; so pre-arranged appointments are highly recommended.
While the security situation has improved, East Timor has continued to experience problems with criminal activity, both violent and non-violent. Most of the crime occurs in Dili, with expatriates sometimes targeted by muggers and burglars. Gang violence occurs on occasion. Do not travel alone, particularly at night, and maintain a high level of personal security awareness at all times. There have been incidents of piracy and armed robbery against ships in neighboring waters. Mariners should be vigilant; reduce opportunities for theft; establish secure areas onboard; and report all incidents to the coastal and flag state authorities. There are reports of banditry in the regions of Bacau and Viqueque.
Acceptable accommodations in Dili are limited and expensive. Accommodations outside of Dili are virtually non-existent. The Central Maritime Hotel is a converted ocean-liner that was towed to Dili from Thailand in 2000 to take advantage of the lack of hotel space. With 6 decks, it is one of the better accommodations available in East Timor. The hotel is 15 minutes from the airport, moored in scenic Dili Harbor, and within walking distance to the Government House. At last report the Central Maritime was for sale and its future in Dili harbor is probably questionable as UN personnel gradually leave East Timor. Some other hotels include the Dili Sands Motel, HMA Accommodation Villas, Hotel Audian and Sakura Tower. Other hotels with between 8 and 35 rooms are located around Dili. As UN peacekeepers and other observers begin their withdrawal from East Timor, Hotel availability and pricing may improve.
International telephone calls are possible into and out of Dili where local lines are operational. East Timor's country code is 670 and the city code for Dili is 390. Mobile telephone services are available in Dili through the Australian Telstra mobile network, but a Telstra SIM card is required to use the service. Mobile telephone coverage is available in some areas outside Dili e.g. Baucau, Balibo, Suai, Los Palos and Oecussi but in most areas communications are possible only by satellite phone.
is 220v, 50hz. Both 2 pronged type C and Oblique flat blades with ground (inverted V) plugs are common. Dili suffers constant power outages that are believed to be more related to insufficient funds to buy fuel, rather than reliability of equipment. Few of the rural areas have power supplies restored. Electricity 220V / 50 Hz
Visas are currently not necessary as long as travellers have a valid passport. Upon arrival, an entry permit valid for 30 days will be issued. If the traveller can prove that he/she has valid grounds for staying in East Timor, they can then obtain an extension.
From 19 April 2003, East Timor began to charge a fee for visas issued on arrival. They cost US$30 for stays of 30 days and less; extensions cost US$30 for each subsequent period of 30 days. Fines of US$50 apply to each 30-day period if advance payment and extension of visas have not been sought and approved. There is a US$10 fee for airport tax, paid at the airport on the day of departure
Avenida de Portugal
PO Box 194
The Post Office
Democratic Republic of Timor-Leste
Telephone: (00) 670 332 2838
(00) (670) 723 1606 Out of office emergency number
Facsimile: (00) 670 331 2652
Email: [email protected]
Office Hours: GMT:
Mon-Fri: 0030 - 0800
Mon-Fri: 0930 - 1700
The US Dollar is the official currency. For local transactions, the Indonesian Rupiah may be accepted in border areas, but this should not be relied on.
Travellers should take plenty of hard currency in cash. Both the Australian ANZ bank and the Portuguese Banco Nacional Ultramarino have branches in Dili. Cirrus/Maestro credit cards can be used to withdraw US Dollars from an ATM.
The import of currency is allowed, although amounts of US$5000 and above must be declared.
These can only currently be used in the very few expensive hotels in East Timor.
Avoid dental treatment in East Timor as the standards of care and hygiene cannot be guaranteed.
Medication in short supply and even when available is often out of date, heat damaged or counterfeit and therefore should be avoided
Blood supplies should be considered as unsafe in East Timor
Medical care is substandard throughout the country including in Dili. Although acceptable emergency medical care is available in Dili, routine medical care in East Timor is extremely limited. Adequate evacuation coverage for all travelers is a high priority. In the event of serious medical conditions every effort should be made to go to Singapore or Australia for treatment.
Recent medical and dental exams should ensure that the traveler is in good health. Carry appropriate health and accident insurance documents and copies of any important medical records. Bring an adequate supply of all prescription and other medications as well as any necessary personal hygiene items, including a spare pair of eyeglasses or contact lenses if needed.
Depending on your itinerary, your personal risk factors, and the length of your visit, your health care provider may offer you vaccination against hepatitis A, typhoid, hepatitis B, Japanese encephalitis, rabies, influenza, or a one-time polio booster if you haven't previously received one for travel. Routine immunizations, such as those that prevent tetanus/diphtheria or "childhood" diseases, should be reviewed and updated as needed.
Insect-borne diseases: Mosquitoes transmit a variety of diseases in this country, including malaria, dengue fever, and Japanese encephalitis. Personal protective measures are extremely important since insects cannot be avoided. Food- and water-borne diseases: Quite a few diseases, including hepatitis A and typhoid fever, are transmitted by unsanitary food handling procedures and contaminated water. Food and beverage precautions are essential in order to reduce chance of illness. Anti-diarrheal drugs may be prescribed by your provider. Tuberculosis is common in all developing countries. However, this country has a prevalence of over 100 cases per 100,000 population, the highest WHO risk category. Travelers planning to stay more than 3 months should have pre-departure PPD skin test status documented. Travelers should avoid crowded public places and public transportation whenever possible. Domestic help should be screened for TB.
No recent disease outbreaks
|Guido Valadares Hospital||Timor-Leste|
The major newspapers in East Timor are the Suara Timor Lorosae, Timor Post and Timor Today. East Timor