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What is travel insurance?

Travel insurance provides financial protection and assistance for unexpected events that may affect your trip.

This can include coverage for trip cancellations, medical emergencies abroad, lost or stolen belongings, travel delays, and much more. It helps to ensure peace of mind so you can travel with confidence.

Related FAQs

  1. Do I actually need travel insurance?
  2. When should I buy my travel insurance?
  3. I’m travelling today - can I get cover?
  4. Can I get travel insurance if I’ve already travelled?
  5. How do you define a UK resident?
  6. Is there an excess?
  7. Do I need to tell you each time I travel on an annual policy?
  8. Can my family travel separately under an Annual Multi-Trip policy?
  9. Can I make changes to my policy after I've bought it?
  10. Can I extend my policy from abroad?
  11. Can I use this policy to work abroad?
  12. What is an EHIC or GHIC?
  13. Should I take an EHIC/GHIC?
  14. What if the FCDO advises against travel?
  15. How do I cancel my policy?
  16. Where are my policy documents?

  1. Quick Links

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Need help?

UK Customer Services

0330 880 3600*

Opening hours:
Monday - Friday
8:30am - 6.00pm
Saturday
8:30am - 4.00pm

Emergency Medical Assistance

Direct Travel / AllSafe (Allianz)
01444 465 553

Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501

Goodtogo (Red Sands)
01444 465 553

*Calls are recorded and may be monitored.

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We collect and use your personal information according to our Privacy Policy. Please refer to your Policy Wording for full Terms and Conditions of the insurance purchased. If you have any questions please visit the FAQ page or Contact Us.

Direct Travel is a trading name of Brokersure Ltd who are authorised and regulated by the Financial Conduct Authority FCA No. 501719

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