Our online screening process means you can declare most medical conditions quickly and easily
Advanced medical screening
Emergency medical assistance available 24 hours a day, 7 days a week
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Cover levels up to £10m for medical treatment.
Cover for most pre-existing
conditions.
Pre-existing medical conditions can make it difficult to get a travel insurance policy. At Direct Travel Insurance, we're able to provide cover for thousands of medical conditions, both historical and current , including:
We can cover a range of medical conditions, inclusive of the following categories:
Don’t worry if your condition is not listed above - we cover plenty more medical conditions.
* Please note that cover will vary depending on individual medical screenings.
If you are currently prescribed medication or have regular checkups or treatment, don't worry, we can still cover most conditions. Please note that additional premiums may be required, dependent on the severity of your condition. To find out if we can cover your pre-existing medical condition, proceed through the quote process - you'll be able to look up your condition using our medical screening. If you can't find your condition or you're not sure what to declare, give us a call on 0330 880 3600.
If you do not declare a pre-existing medical condition, or other condition which falls within the medical declaration, you will not be covered to make a claim under any section of your policy. To make sure that you are appropriately covered and can make a claim if needs be, please make sure you are completing the medical section honestly and accurately for each traveller on the policy. If you have any queries, or need clarification on anything, please call out customer contact team on 0330 880 3601.
You may be able to obtain an alternative travel insurance policy by contacting:
British Insurance Brokers Association
Tel: 0370 950 1790 (lines open Mon-Fri, 9am-5pm)
Website: Find Insurance - BIBA
The Money Advice Service
Tel: 0800 138 7777
Website: Travel Insurance Directory | MoneyHelper
Need help?
UK CUSTOMER SERVICES0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK EMERGENCY ASSISTANCEContact numbers for your Emergency Medical Assistance can be found in your Policy Wording.
Available 24 hours a day, every day.
What our customers say: