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  1. Categories
  2. Policy Types & Cover
  3. Age Limits & Definitions
  4. Destinations & Regions
  5. Health & Medical
  6. Sports & Activities
  7. Winter Sports
  8. Cruise Cover
  9. General Queries
  10. Payment
  11. Company Information
  12. Product Information
  13. Gadget

Which winter sports do you cover?

Immediately after purchase you will receive an email which directs you to MyBrokerSure, our online customer portal. You will need to create a password in order to login. Once you’ve logged in, you can view your documents, change your policy, and amend personal information.

You can also see a copy of all Policy Wordings here.

If you’d like your documents posted, please get in touch so that we can arrange this for you. Note that it may take up 5 business days for you to receive them. We cannot accept any liability for delay or non-delivery by the postal service, or if you do not have enough time to review your documents before you travel.

Related FAQs

  1. What is travel insurance?
  2. Do I actually need travel insurance?
  3. When should I buy my travel insurance?
  4. I’m travelling today - can I get cover?
  5. Can I get travel insurance if I’ve already travelled?
  6. How do you define a UK resident?
  7. Is there an excess?
  8. Do I need to tell you each time I travel on an annual policy?
  9. Can my family travel separately under an Annual Multi-Trip policy?
  10. Can I make changes to my policy after I've bought it?
  11. Can I extend my policy from abroad?
  12. Can I use this policy to work abroad?
  13. What is an EHIC or GHIC?
  14. Should I take an EHIC/GHIC?
  15. What if the FCDO advises against travel?
  16. How do I cancel my policy?

Need help?

UK Customer Services

0330 880 3600*

Opening hours:
Monday - Friday
8:30am - 6.00pm
Saturday
8:30am - 4.00pm

Emergency Medical Assistance

Direct Travel / AllSafe (Allianz)
01444 465 553


Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501


Goodtogo (Red Sands)
01444 465 553

*Calls are recorded and may be monitored.