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Can I make changes to my policy after I've bought it?

You can. If you need to make any amendments, please let us know in plenty of time before you travel. Before making any changes, we need to confirm the following:

  1. You have not made a claim on the policy
  2. You do not intend to make a claim on the policy

Related FAQs

  1. What is travel insurance?
  2. Do I actually need travel insurance?
  3. When should I buy my travel insurance?
  4. I’m travelling today - can I get cover?
  5. Can I get travel insurance if I’ve already travelled?
  6. How do you define a UK resident?
  7. Is there an excess?
  8. Do I need to tell you each time I travel on an annual policy?
  9. Can my family travel separately under an Annual Multi-Trip policy?
  10. Can I extend my policy from abroad?
  11. Can I use this policy to work abroad?
  12. What is an EHIC or GHIC?
  13. Should I take an EHIC/GHIC?
  14. What if the FCDO advises against travel?
  15. How do I cancel my policy?
  16. Where are my policy documents?

  1. Quick Links

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Need help?

UK Customer Services

0330 880 3600*

Opening hours:
Monday - Friday
8:30am - 6.00pm
Saturday
8:30am - 4.00pm

Emergency Medical Assistance

Direct Travel / AllSafe (Allianz)
01444 465 553

Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501

Goodtogo (Red Sands)
01444 465 553

*Calls are recorded and may be monitored.

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