Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
A pre-existing medical condition is defined by the questions we ask during the quote process. You must declare all conditions which apply in order for your policy to be valid.
• If you have ever suffered from, received treatment for, or had a prescription for the following:
- Any cancerous conditions
- Any respiratory conditions (inc. asthma)
- Any heart or circulatory conditions (inc. high blood pressure, cholesterol)
- Any psychiatric or psychological condition (inc. anxiety, stress, depression)
- Any diabetic conditions
- Any transplants or dialysis
• If, in the last 2 years, you have received a diagnosis, treatment, prescription, or seen a medical practitioner.
• If you have received, or are waiting to receive treatment/investigation for a diagnosed condition.
Note that pre-existing medical conditions are defined by the insurer. This means that there may be additional conditions which are considered to be pre-existing. These conditions are detailed in the Policy Wording.
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Need help?
UK Customer Services0330 880 3600*
Opening hours:
Monday - Friday
8:30am - 6.00pm
Saturday
8:30am - 4.00pm
Direct Travel / AllSafe (Allianz)
01444 465 553
Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501
Goodtogo (Red Sands)
01444 465 553
*Calls are recorded and may be monitored.