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What is a medical screening?

Medical screening is the process by which you declare your medical conditions.

You will input your diagnosed condition and the screening system will present you with a series of questions in relation to this condition.

This needs to be completed for all travellers in the party who have pre-existing medical conditions.

Related FAQs

  1. Do you cover pre-existing medical conditions?
  2. What is a pre-existing medical condition?
  3. What happens if I'm on a waiting list?
  4. Do I need to let you know if my health has changed since purchase?
  5. Can I exclude some, or all, of my medical conditions?
  6. What happens if I don't declare my medical conditions?
  7. Can I get insurance if I’m pregnant?
  8. Will you cover me if I'm going abroad for treatment/surgery?

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Need help?

UK Customer Services

0330 880 3600*

Opening hours:
Monday - Friday
9am - 6.00pm
Saturday
8.30am - 4.00pm

Emergency Medical Assistance

Direct Travel / AllSafe (Allianz)
01444 465 553

Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501

Goodtogo (Red Sands)
01444 465 553

OK To Travel (Starr)
02922 401 963

*Calls are recorded and may be monitored.

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