Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

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  • How do I make a claim for my gadget?

    To make a claim for a gadget through a Direct Travel or AllSafe policy, you will need to contact the claims administrators at The Oxford Claims Company. Their contact details are as follows:

    Phone - 01865 745566
    Website - https://theoxfordclaimscompany.co.uk/make-a-claim/
    Address - The Oxford Claims Company, Temple Court Mews, 109 Oxford Road, Oxford, OX4 2ER

    Related FAQs

    1. What gadgets do you cover?
    2. Am I covered if my gadget gets accidentally damaged?
    3. Am I covered if my gadget breaks down?
    4. Is my gadget covered for liquid damage?
    5. Am I covered for unauthorised use of my mobile phone?
    6. Who underwrites the gadget insurance policies?

    Need help?

    UK Customer Services

    0330 880 3600*

    Opening hours:
    Monday - Friday
    8:30am - 6.00pm
    Saturday
    8:30am - 4.00pm

    Emergency Medical Assistance

    Direct Travel / AllSafe (Allianz)
    01444 465 553


    Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
    01243 621 501


    Goodtogo (Red Sands)
    01444 465 553

    *Calls are recorded and may be monitored.