Am I covered for unauthorised use of my mobile phone?
The following cover is available for your gadget provided that the additional gadget insurance policy or extension has been purchased.
Direct Travel and AllSafe policies provide gadget cover through Bastion, who state:
If your mobile phone is lost or stolen whilst on your trip and is used fraudulently, and your claim is covered by your policy, we will reimburse you for the costs upon receipt of your itemised bill up to a maximum value of £2,000 for any one claim. This includes calls, messages, downloads and data made/used from the time it was accidentally lost or stolen up to a maximum of 24 hours from discovery of the incident.
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Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 9:00am to 5pm, Saturday 8:30am to 4pm and closed Sundays
Emergency Medical AssistanceDirect Travel / AllSafe (Allianz)
01444 465 553
Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501
Goodtogo (Red Sands)
01444 465 553
OK To Travel (Starr)
02922 401 963
*Calls are recorded and may be monitored.
