Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.

  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Wintersports/Ski

What gadgets do you cover?

As of the 20th June 2018 we no longer include / offer gadget cover to our travel insurance policy holders.

Direct Travel Brands – We cover the following Electronic Equipment under the Gadget Insurance cover:

Mobile Phone, Smart Phones including iPhones, Laptops including MacBook’s, Tablets including iPads, iPods, Digital Cameras, PC Monitors, MP3 Players, DVD Players, Games Consoles, Video Games, Camera Lenses, Bluetooth Headsets, Satellite Naviga2on Devices, PDAs, EReaders, In-Car Computers, Head/Ear Phones, Portable Speakers.

Please note the item or items must be owned by You and purchased new and in full working order, from a VAT registered company and for which You hold Proof of Purchase, and that is insured by Us as detailed in Your validation certificate. For full terms and conditions please refer to the Gadget Policy wording or call our Customer Service team on 0330 880 3600

Other Brands - Please see the policy wording specific to the product you are purchasing for full terms and conditions on what is covered and how to make a claim.

Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day