Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
The definition of ‘cruise’ when it comes to travel insurance means travelling for leisure on a ship or vessel, where you stay onboard overnight and stop at various ports. Generally speaking, this is booked through a specialist cruise provider and involves a cruise liner ship.
Please note that a ferry crossing would not count as a cruise, even if you are onboard overnight.
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UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.