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  • What is a CVV number?

    CVV stands for Card Verification Value, and is an anti-fraud feature to help verify that you are in possession of your payment card. The CVV is a 3-digit number, which can be found on the signature strip on the back of your card.

    Or, if you use American Express, this is a 4-digit number located on the front of your card, to the right hand side, above the long card number.

    Related FAQs

    1. Is IPT included in the price?
    2. What is an OTP?
    3. Can you offer a loyalty discount?

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    UK Customer Services

    0330 880 3600*

    Opening hours:
    Monday - Friday
    8:30am - 6.00pm
    Saturday
    8:30am - 4.00pm

    Emergency Medical Assistance

    Direct Travel / AllSafe (Allianz)
    01444 465 553


    Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
    01243 621 501


    Goodtogo (Red Sands)
    01444 465 553

    *Calls are recorded and may be monitored.