Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. Categories
  2. Age Limits & Definitions
  3. Destinations & Regions
  4. Health & Medical
  5. Sports & Activities
  6. Winter Sports
  7. Cruise Cover
  8. General Queries
  9. Payment
  10. Company Information
  11. Product Information
  12. Gadget

Is my gadget covered for liquid damage?

The following cover is available for your gadget provided that the additional gadget insurance policy or extension has been purchased.

Direct Travel and AllSafe policies provide gadget cover through Bastion, who state:
“If your gadget is damaged as a result of accidentally coming into contact with any liquid whilst on your trip, we will repair it. If it cannot be repaired, we will replace it.”

Please note that you are NOT covered for liquid damage to your gadget when you are aboard a water vessel, or taking part in water activities.

Related FAQs

  1. What gadgets do you cover?
  2. Am I covered if my gadget gets accidentally damaged?
  3. Am I covered if my gadget breaks down?
  4. Am I covered for unauthorised use of my mobile phone?
  5. How do I make a claim for my gadget?
  6. Who underwrites the gadget insurance policies?

Need help?

UK Customer Services

0330 880 3600*

Opening hours:
Monday - Friday
8:30am - 6.00pm
Saturday
8:30am - 4.00pm

Emergency Medical Assistance

Direct Travel / AllSafe (Allianz)
01444 465 553


Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501


Goodtogo (Red Sands)
01444 465 553

*Calls are recorded and may be monitored.