Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.
Off-piste skiing means skiing away from designated routes and ski runs.
As long as you aren't skiing against local authority advice, or against the advice of resort management, you will be covered for off-piste skiing if you have added the Winter sports additional cover. Terms and conditions apply to some insurers. Please check your policy wording for the full definition of winter sports activities covered by our policies.
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day