Direct Travel Brands:
Our Direct Travel insurance is underwritten by Chaucer Insurance Company DAC.
Other Brands – Please see the policy wording specific to the product you are purchasing for full details of the underwriters for each policy. Alternatively, please call our Customer Service team on 0330 880 3600 who will be happy to assist you with your enquiry.
UK Customer Services0330 880 3600
Open 8:30am-6pm on Mon to Fri, 8:30am-4pm on Sat. Closed Sunday.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day