Concerned about Coronavirus? Click here.

Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. SINGLE TRIP INSURANCE
  2. ANNUAL TRAVEL INSURANCE
  3. More Options
    1. SKI & WINTER SPORTS INSURANCE
    2. Backpacker Insurance
    3. CRUISE TRAVEL INSURANCE
    4. UK DAY & BREAK COVER
    5. NATURAL DISASTER COVER
    6. FAMILY TRAVEL INSURANCE
    7. MEDICAL CONDITIONS
    8. GADGET INSURANCE
    9. CAR HIRE EXCESS INSURANCE
  4. Help & Advice
    1. TRAVEL GUIDES
    2. COUNTRY GUIDES
    3. SKI GUIDES
    4. BLOG
    5. LATEST TRAVEL NEWS
    6. INFOGRAPHICS
    7. Help & Support
    8. LATEST FCDO UPDATES
    9. MAPS DIRECTORY
  5. Existing Customers
    1. Contact Us
    2. Manage Your Policy
    3. Make a Claim
    4. Expired Policies
    5. Policy Documents
    6. FAQ's
  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Wintersports/Ski

Who underwrites the insurance?

Direct Travel Brands:

Our Direct Travel insurance is underwritten by Chaucer Insurance Company DAC.

Other Brands – Please see the policy wording specific to the product you are purchasing for full details of the underwriters for each policy. Alternatively, please call our Customer Service team on 0330 880 3600 who will be happy to assist you with your enquiry.

Related FAQs

  1. About Us
  2. What factors do we consider when calculating our premiums?
  3. Who underwrites the insurance?
  4. What is an excess?
  5. What Gadgets do you Cover?
  6. What is the difference between Europe 1 and Europe 2?

  1. Quick Links

  2. Country Guides
  3. How to Claim
  4. Pre-Existing Medical Conditions
  5. Policy Wordings
  6. FCDO Travel Advice
  7. Email us
  8. FAQs

Need help?

UK Customer Services0330 880 3600

Open 8:30am-6pm on Mon to Fri, 8:30am-4pm on Sat. Closed Sunday.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day

Get travel insurance

Single trip travel insurance Annual multi-trip travel insurance Pre-existing medical conditions Compare travel insurance

Policy documents

Community

Country guides FAQ Infographics News FCDO travel advice

Contact Us

Customer Services Emergency assistance Expired Policies Make a claim Make a complaint

Subscribe to our newsletter

For discounts, competitions, news, tips & more.

Copyright © Brokersure Ltd 2020. All rights reserved.


We collect and use your personal information according to our Privacy Policy. Please refer to your Policy Wording for full Terms and Conditions of the insurance purchased. If you have any questions please visit the FAQ page or Contact Us.

Direct Travel Insurance is a trading name of Brokersure Ltd who are authorised and regulated by the Financial Conduct Authority FCA No. 501719

Terms & Conditions | Privacy Policy | Contact