Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Wintersports/Ski

Who underwrites the insurance?

Here are the current insurance policy providers we offer, along with their underwriters:

Direct Travel underwritten by Allianz Assistance on behalf of AWP P&C SA

AllSafe underwritten by Allianz Assistance on behalf of AWP P&C SA

Fit2Travel underwritten by Arch Insurance (UK) Limited

Freespirit underwritten by Canopius Managing Agents Limited

Goodtogo underwritten by Red Sands Insurance Company (Europe) Limited

For past Policy Wordings and previous underwriters please see: Policy Wordings.

Related FAQs

  1. Direct Travel Insurance: About Us
  2. What factors do we consider when calculating our premiums?
  3. What is an excess?

Need help?

UK Customer Services0330 880 3600*

Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

*Calls are recorded for training and monitoring purposes.

UK Emergency Assistance

Direct Travel (Allianz) - 01444 465 553 

AllSafe (Allianz) - 01444 465 553

Fit2Travel (Arch) - 01243 621 501

Freespirit (Canopius) - 0203 819 7170

Goodtogo (Red Sands) - 01444 465 573

Available 24 hours a day, every day.