Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Winter Sports
  11. Cruise Cover
  12. Gadget Cover

Who underwrites the insurance?

Here are the current insurance policy providers we offer, along with their underwriters:

Direct Travel and AllSafe - Allianz Assistance on behalf of AWP P&C SA

Fit2Travel, Clear4Travel and Direct2Insure - White Horse Insurance UK Limited, a Branch of White Horse Insurance Ireland dac

Free Spirit - Accelerant Insurance Europe SA/NV UK Branch

Goodtogo - Red Sands Insurance Company (Europe) Ltd

For past policy wordings and previous underwriters please see: Policy Wordings.

Related FAQs

  1. Direct Travel Insurance: About Us
  2. What factors do we consider when calculating our premiums?
  3. What is an excess?

Need help?

UK Customer Services0330 880 3600*

*Calls are recorded for training and monitoring purposes.

Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

UK Emergency Assistance

Direct Travel, AllSafe
(Allianz)
01444 465 553 

Fit2Travel, Direct2Insure, Clear4Travel
(White Horse)
01733 224 357

Free Spirit (Accelerant)
0208 608 4216

Goodtogo (Red Sands)
01444 465 573

Available 24 hours a day, every day.