Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.
Direct Travel Insurance excels on excellent customer service, providing a range of cover to suit all individual budgets and needs. You can be confident in choosing us to insure your trip.
Our wide range of products and coverage options mean you can choose the cover that’s right for you. We offer Single Trip insurance, Annual travel insurance, with winter sports and golf cover options, all of which can provide excellent value along with benefits you may not find elsewhere.
Our purpose built offices, Digital House, Threshelfords Business Centre, Inworth Road, Feering, Colchester, CO5 9SE.
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day