Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.
We consider a number of factors when calculating our premiums. These include:
If you have any further enquiries about how we calculate our premiums, please do not hesitate to contact us. You can give our friendly travel team a call on 0330 880 3600. You can email us at [email protected] Or you can write to us at:
Direct Travel Insurance
Threshelfords Business Park
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day