We consider a number of factors when calculating our premiums. These include:
If you have any further enquiries about how we calculate our premiums, please do not hesitate to contact us. You can give our friendly travel team a call on 0330 880 260. You can email us at firstname.lastname@example.org. Or you can write to us at:
Direct Travel Insurance
Threshelfords Business Park
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 4pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day
Our insurance policies do not cover undisclosed pre-existing medical conditions, or travel to or through countries where the Foreign Office has warned against all but essential travel. Other exclusions and conditions may apply so please check the Policy Wording for details.