Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
The difference between Europe 1 and Europe 2 varies depending on the policy you have purchased, although not always massively:
Direct Travel or Allsafe (Allianz)
EUROPE 1 - Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Channel Islands (Guernsey, Jersey, Alderney, and Sark), Corsica, Croatia, Czech Republic, Denmark (inc. Faroe Islands), Estonia, Finland, France, Germany, Gibraltar, Holland (Netherlands), Hungary, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Moldova, Monaco, Montenegro, North Macedonia, Poland, Portugal (inc. Azores), Republic of Ireland, Romania, San Marino, Sardinia, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Ukraine, and Vatican City.
EUROPE 2 - Those countries listed above in ‘EUROPE 1’, as well as: Cyprus, Greece (inc. Greek Islands), Iceland, Liechtenstein, Madeira, Malta, Norway, Russia (West of Urals), Spain (inc. Balearic and Canary Islands), and Turkey.
Fit2Travel (Arch)
EUROPE 1 - Albania, Andorra, Austria, Azores, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Corfu, Corsica, Crete, Croatia, Czech Republic, Denmark, Eire (Republic of Ireland), Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Holland (Netherlands), Hungary, Iceland, Italy, Kos (Greek Island), Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Moldova, Monaco, Montenegro, Morocco, Norway, Poland, Portugal, Rhodes, Romania, Russia (West of the Ural Mountains), San Marino, Sardinia, Serbia, Slovakia, Slovenia, Sweden, The Channel Islands, Tunisia, Ukraine, United Kingdom, Vatican City.
EUROPE 2 - All countries listed in ‘EUROPE 1’, including Spain, the Balearics, the Canaries, Turkey, Cyprus, Malta, and Switzerland.
Freespirit (Canopius)
EUROPE 1 - Austria, the Azores, Belgium, Bulgaria, Channel Islands, Corsica, Croatia, Czech Republic, Denmark (inc. Faroe Islands), Finland, France, Germany, Gibraltar, Hungary, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Madeira, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia (west of Urals), San Marino, Sicily, Slovak Republic, Slovenia, Sweden.
EUROPE 2 - All countries listed in ‘EUROPE 1’ and the remaining countries west of the Ural mountains, Andorra, Cyprus, Greece, Morocco, Spain (inc. Balearic and Canary Islands), Switzerland, Tunisia, Turkey.
Goodtogo (Red Sands)
EUROPE 1 - Albania, Andorra, Austria, Azores, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Corfu, Corsica, Crete, Croatia, Czech Republic, Denmark, Eire (Republic of Ireland), Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Holland (Netherlands), Hungary, Iceland, Italy, Kos (Greek Island), Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Moldova, Monaco, Montenegro, Morocco, Norway, Poland, Portugal, Rhodes, Romania, Russia (West of the Ural Mountains), San Marino, Sardinia, Serbia, Slovakia, Slovenia, Sweden, The Channel Islands, Tunisia, Ukraine, United Kingdom, Vatican City.
Excluding Spain, the Balearics, the Canaries, Turkey, Cyprus, Malta, Egypt, Israel, Jordan and Switzerland.
EUROPE 2 - All countries listed in ‘EUROPE 1’, including Spain, the Balearics, the Canaries, Turkey, Cyprus, Malta, and Switzerland.
Quick Links
Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.