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Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.

  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Wintersports/Ski

Geographical Area

As each Insurer on our panel will have their own Geographical Mapping Areas, we would ask that you please refer to your policy wording to ensure you are covered for the correct destination.

Currently, Direct Travel Insurance offer policies covering for the following Geographical Areas; UK, Europe, Australia and New Zealand, Worldwide excluding the USA and Canada, and Worldwide including the USA and Canada. 

Some countries, may fall under different categories with different insurers.  Full details can be found in the policy wording, or you can contact us for further information.

Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day