Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
The below categories are not policy-accurate. They have been created to give travellers a general idea of which geographical area might apply to their destination.
You will need to check the Policy Wordings or speak to a member of our contact centre for exact groupings for each underwriter.
EUROPE 1 is used to define most of Europe, and tends to include:
Albania, Andorra, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Channel Islands, Corsica, Croatia, Czech Republic, Denmark (including Faroe Islands), Estonia, Finland, France, Germany, Gibraltar, Holland / Netherlands, Hungary, Italy, Latvia, Lithuania, Luxembourg, Moldova, Monaco, Montenegro, Poland, Portugal (including Azores), Republic of Ireland, Romania, San Marino, Sardinia, Serbia, Slovakia, Slovenia, Sweden, Vatican City.
EUROPE 2 includes all of those countries listed in Europe 1, as well as countries such as the following:
Balearic Islands, Canary Islands, Cyprus, Greece, Greek Islands, Iceland, Liechtenstein, Madeira, Malta, Norway, Russia (West of Urals), Spain, Switzerland, Turkey.
Please note that it is your responsibility to check the latest travel advice from the Foreign, Commonwealth and Development Office (FCDO) before you go. We cannot offer travel insurance to a country or area where the FCDO has advised against all, or all but essential, travel.
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Need help?
UK Customer Services0330 880 3600*
Opening hours:
Monday - Friday
8:30am - 6.00pm
Saturday
8:30am - 4.00pm
Direct Travel / AllSafe (Allianz)
01444 465 553
Fit2Travel / Clear4Travel / Direct2Insure (White Horse)
01243 621 501
Goodtogo (Red Sands)
01444 465 553
*Calls are recorded and may be monitored.