Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
The difference between Europe 1 and Europe 2 varies depending on the policy you have purchased, although generally the countries are grouped similarly.
Europe 1 tends to include a majority of European countries, and Europe 2 includes all of those countries as well as those which are more toxic-loaded (meaning healthcare is more expensive). Generally speaking, these are places like Spain, Greece, Turkey, Morocco, and Cyprus.
Please be aware that each insurer categorises these countries differently. For example, Andorra is in Europe 1 for Direct Travel and Fit2Travel policies, but in Europe 2 for Free Spirit policies.
We would always refer you to your Policy Wording for details, or invite you to get in contact for more information.
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UK Customer Services0330 880 3600*
*Calls are recorded for training and monitoring purposes.
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
UK Emergency Assistance
Direct Travel, AllSafe
(Allianz)
01444 465 553
Fit2Travel, Direct2Insure, Clear4Travel
(White Horse)
01733 224 357
Free Spirit (Accelerant)
0208 608 4216
Goodtogo (Red Sands)
01444 465 573
Available 24 hours a day, every day.