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How do I change my travel destination after purchase?

To change your area of travel after purchase, please contact our customer services team on 0330 880 3600, or email enquiries@direct-travel.co.uk. We may be able to change the destination on your policy, although this may be subject to an additional premium.

You can also log in to our self service portal to amend this yourself at https://travelinsurance.brokersure.com/myaccount/.

Details of which countries are included under each geographical area can be found in your Policy Wording.

Please be aware that we cannot offer a policy for any country with the FCDO (Foreign, Commonwealth, and Development Office) have advised against all, or all but essential travel to. You can find the latest updates for your destination at https://www.gov.uk/foreign-travel-advice.

Related FAQs

  1. Do the Annual Multi-Trip policies cover UK travel?
  2. What do you mean by geographical area?
  3. Stay Safe Overseas: Be TravelAware with Direct Travel and the FCDO

Need help?

UK Customer Services

0330 880 3600*

Open Monday to Friday 9:00am to 5pm, Saturday 8:30am to 4pm and closed Sundays

Emergency Medical Assistance

Please refer to your Policy Wording

*Calls are recorded for training and monitoring purposes.