Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. TRAVEL INSURANCE
    1. SINGLE TRIP INSURANCE
    2. ANNUAL TRAVEL INSURANCE
    3. BACKPACKER INSURANCE
  2. COVID-19 ENHANCED COVER
  3. More Options
    1. SKI & WINTER SPORTS INSURANCE
    2. CRUISE TRAVEL INSURANCE
    3. UK DAY & BREAK COVER
    4. NATURAL DISASTER COVER
    5. FAMILY TRAVEL INSURANCE
    6. MEDICAL CONDITIONS
    7. ACTIVITIES
    8. GADGET INSURANCE
    9. CAR HIRE EXCESS INSURANCE
  4. Help & Advice
    1. TRAVEL GUIDES
    2. COUNTRY GUIDES
    3. SKI GUIDES
    4. BLOG
    5. LATEST TRAVEL NEWS
    6. INFOGRAPHICS
    7. Help & Support
    8. LATEST FCDO UPDATES
    9. MAPS DIRECTORY
  5. Existing Customers
    1. Contact Us
    2. Manage Your Policy
    3. Make a Claim
    4. Expired Policies
    5. Policy Documents
    6. FAQ's
  1. Categories
  2. Policy Types & Cover
  3. Age Limits & Definitions
  4. Destinations & Regions
  5. Health & Medical
  6. Sports & Activities
  7. Winter Sports
  8. Cruise Cover
  9. General Queries
  10. Payment
  11. Company Information
  12. Product Information
  13. Gadget

Company Information

Here you’ll find information about Direct Travel Insurance - who we are, what we do, and how we work. If there’s anything you can’t find or would like to talk about, give our UK-based contact centre a ring on 0330 880 3600.

  1. Policy Wordings
  2. Do you have a pre-travel helpline?
  3. Do you have an emergency medical assistance helpline?
  4. Why buy my travel insurance from you?
  5. Direct Travel Insurance: Terms and Conditions

  1. Quick Links

  2. Country Guides
  3. How to Claim
  4. Pre-Existing Medical Conditions
  5. Policy Wordings
  6. FCDO Travel Advice
  7. Email us
  8. FAQs

Need help?

UK Customer Services

0330 880 3600*

*Calls are recorded for training and monitoring purposes.

Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

UK Emergency Assistance

Direct Travel, AllSafe
(Allianz)
01444 465 553 

Fit2Travel, Direct2Insure, Clear4Travel
(White Horse)
01733 224 357

Free Spirit (Accelerant)
0208 608 4216

Goodtogo (Red Sands)
01444 465 573

Available 24 hours a day, every day.

Get travel insurance

Single trip travel insurance Annual multi-trip travel insurance Pre-existing medical conditions Compare travel insurance

Policy documents

Community

Country guides FAQ Infographics News FCDO travel advice

Contact Us

Customer Services Emergency assistance Expired Policies Make a claim Make a complaint

Subscribe to our newsletter

For discounts, competitions, news, tips & more.

Copyright © Brokersure Ltd 2025. All rights reserved.


We collect and use your personal information according to our Privacy Policy. Please refer to your Policy Wording for full Terms and Conditions of the insurance purchased. If you have any questions please visit the FAQ page or Contact Us.

Direct Travel is a trading name of Brokersure Ltd who are authorised and regulated by the Financial Conduct Authority FCA No. 501719

Terms Of Business | Privacy Policy | Contact